2/13/25
The Hidden amenity
I have been a resident of Springs at Oswego for going on 4 years now. I have a spectacular view, a beautiful apartment, and a top notch maintenance team. Unfortunately, my "luxury apartment" comes with a hidden amenity I wasn't aware of, that includes a family of 3 young children over my head, and a ceiling that must have no sound proofing in between us! Every day, beginning as early as 6 or 7 am, I hear stampedes, stomps, shrieks, screams, and even furniture moving, sometimes til way after 11... pm at night! How lucky am I, all included in my "luxury apartment " pricing! Management has been notified numerous times, and have heard the noise I hear on a daily basis, yet this continues on, for 7 months now! Renters BEWARE! Management did offer a 2nd floor apartment I could move to, or have a meeting with the upstairs tenants, to hear what the "expectations" are from each of us, but these "solutions" came only a couple weeks ago, after doing absolutely nothing for almost 7 months! Both options were unacceptable, and were too little, too late! Management's words of wisdom,, "they deserve to enjoy their space." Too bad I can't enjoy mine!
Review from Apartments.com