The Preserve at Woodfield Apartments

Cars been towed 3 times even when registered. Can’t sleep in peace. It’s terrible. The office doesn’t care.

If I could give this place 0 stars I would. They woo you with good quality amenities but the apartments themselves suck and the staff is less than helpful. Every time I’ve called for clarification and help with something they are unenthusiastic and seem like they hate their jobs. I have dealt with Sergio in particular multiple times and trust me don’t let the suit fool you. I ask questions and he won’t answer me directly and when I call him out on it he speaks to me as if I’m getting upset for... no reason. When you do get a question answered they aren’t specific and always manage to leave something out. I have to constantly check our balance history to make sure we aren’t getting charged for something we shouldn’t. And don’t even get me started on the area. It’s sketchy. My roommate and I are initiating a buyout and leaving early because we feel unsafe and the staff has been rude. The rent we are paying is way too overpriced for what we are receiving. Oh and when we first moved in there were bugs everywhere. Read More

This is the worst placed I have ever lived in ny life. The place is dirty in and around the complex. The buildings are not secure. I have a door in my building that the lock has been missing for three months.

There are people that walk in off the street that smoke weed and drink. I have sent multiple emails about my safety, and of course no response.
Some days no hot water. The apartments are cold. They can’t handle the winter temperatures.

There are going to reply with an email to reach... out to them. I have with no response. I just want to leave. Read More

The management here has no idea what they’re doing & no one in that office speaks to one another so nothing is consistent. They keep changing the parking “rules” they had set up so there is less & less parking constantly. They are very obviously trying to chase out all of the families who’ve lived here before they took over & no one is happy. All the buildings are run down & not taken care of at all. Literally the only building that was recently renovated is the building the office is located in... .
Last year they showed up, unannounced, to my unit telling me there was a leak. They proceeded to barge into my place, rip my bathroom sink out of our wall and leave it in the middle of my bedroom for almost a month. They ripped open our wall to find the source, which wasn’t even from our unit, & then left the hole open for that month as well. The horrendous smell from the mildew & mold in the walls was so unbearable I had to seal my bathroom shut with the exhaust fan running for at least a month straight. It was a nightmare & they did not care at all.
Recently they decided they didn’t want Pitbulls living at the property anymore. They are picking & choosing tenants with pittys to tell them to get rid of their family pets who have been here longer than this management has.
The laundry list of garbage that is this place is too long for me to go over so I’ll leave it at this: Find literally anywhere else to move to. Read More

DO NOT MOVE HERE. I'm serious, this is the WORST PLACE THAT I EVER LIVED. I don't even know how I last a year here, they do crazy charges monthly for "utilities" and you ending paying at least $150 more. their parking system doesn't work either, they had my car towed after one of the leasing agents clearly told me that I was good to park over the visitors space they charge me $195 for the towing and they don't want to recognize that it was one of the team members mistakes, so I had to lose work... hours plus pay the fine and they just don't care.
They don't clean the buildings you can easily find trash all the way of the hallways everyday, they smell awful and they are so old that you can hear in the bedrooms when someone its walking on the hallways.
This has been the WORST EXPERIENCE OF MY LIFE. Don't let them trick you with the prices because that its not how much you are going to pay.

Their laundry is awful to. it is at the basement on the building and they have a few and they are always broken.

They have internet services with just one company and it is SLOW and you can expend hours with NO INTERNET AT ALL.

oh , and if you have more than 2 cars be prepared to pay $50 more MONTHLY.

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NO TE MUDES AQUI!!!!

Ni siquiera sé cómo duré un año aquí, hacen cobros mensuales por "UTILITIES" y terminas pagando por lo menos $150 mas mensual. su sistema de estacionamiento tampoco funciona, hicieron remolcar mi carro después de que uno de los agentes de arrendamiento me dijera claramente que podia estacionar en los espacios para visitantes, me cobraron $ 195 por el remolque y no quieren reconocer que fue un error de parte de un miembro de su equipo de trabajo, así que tuve que perder horas de trabajo y pagar la multa y simplemente no les importa. no limpian los edificios, puedes encontrar basura fácilmente en los pasillos todos los días, huelen horrible y son tan viejos que puedes estar en una de las habitaciones y puedes escuchar cuando alguien camina por los pasillos.
Esta ha sido la PEOR EXPERIENCIA DE MI VIDA. No dejes que te engañen con los precios porque no es lo que vas a pagar.

Tienen servicios de internet con una sola compañía y es LENTO y puedes pasar horas SIN INTERNET.

Ah, y si tienes más de 2 autos, prepárate para pagar $ 50 más MENSUALMENTE. Read More