The Treehouse of Schaumburg

Rude and impolite staff, utterly incompetent and will lie to your face.

If I could leave them no stars I would much rather do that. This place is not a place to call home. All they care about is money, raising rent and charging every fee under the sun when you move out. Security deposit? Kiss that goodbye, pet fee? Gone! Mind you every unit is carpet and they charge over 900 to replace it even if it was maintained. They didn’t give notice of maintenance coming in, I was sleeping with my daughter in our room and I hear yelling and banging on my bedroom door waking us... from our sleep. That’s frightening for a single mother, for a man to be yelling in my home that I thought was secure and safe. Also don’t forget the dog poop left everywhere you cannot walk in the grass at all. It wreaks when you walk outside for a stroll through the complex. There are raccoons throughout who find warmth under your car and jump at you when you go to throw away the trash. Can’t forget the time me and my daughter almost got hit by a car crossing the street because people speed through the complex. So not a place for children.
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There is just a peace offered at these grounds. The two-acre lake, fountain, and nature that sounds "home" is very tranquil. The ability to have washers and dryers available on the same floor is almost unheard of. My neighbors are peaceful, the parking is plenty and the maintenance is handled quickly and professionally. The employees in the front office were extremely helpful and continue each time I email and reach out to them for guidance.

I've read some reviews that mention issues with... moving out and I can't speak on that but everyone I've encountered is a straight shooter and I believe if given the 60 days notice prior to moving out then everything should be ok. Also, I can't speak on them keeping your down payment for repairs, new carpets, etc but I can say when I moved into my unit it was pristine. I had some issues here and there but maintenance was quick to help and make it all as good as new again.

I also read about Raccoons and Geese issues. Well, you guys it's the "Tree House" Apartments. There's a lot of nature and wooded area and with that and a load of apartments throwing out the trash - Raccoons will come and eat from your trash. However, just stay away and you'll be fine. They aren't chasing people from their cars or anything. The geese can become agitated when their goslings are around. They'll hiss but just keep your distance. If you don't like any of these things - do you really like nature? If you answered yes, then this place is full of it. I moved away from the city and I can't speak about it forever but so far I am really enjoying the change of pace, scenery, and accommodations these apartments offer. Read More

It looks nice but take a closer look. The windows are not sealed properly so you’ll lose money with your heating and electric bills. Sliding glass doors, if you call to “insulate” for winter because frost built up on the inside of the windows, they just put plastic over it with packing tape - don’t except them to clean up the residue it leaves behind. That’s your job! The walkways flood during rain and ice over in winter. Very dangerous. Snow removal- hope you don’t need to leave early... for work! You HEAR everything, from outside noises to people in the stairwell, upstairs walking, and your side neighbor having ______. They don’t change the locks to get into the main door to your apartment; neighbors upstairs moved out but their friends let themselves in to “smoke” in the stairwells! You won’t get your security deposit back - read the fine print! It may look great but take a second look there are nicer places in the same area. Read More

I have lived here for roughly 8 years now and I absolutely love Treehouse! The floor plans are spacious and comfortable, and the pricing is beyond reasonable for the amenities that are provided! I love how modern my apartment is and the buildings are very well maintained. I have had to call maintenance for small things here and there over the years, and they are always very timely and professional. The office staff is phenomenal! They are very approachable and the office atmosphere is very... inviting. They believe in community and it shows! The amount of effort they put into hosting events for the residents is incredible! Kristen, the property manager, is awesome! She has a "zero tolerance" policy for any nonsense and she takes pride in her work... it shows! Joanna, Matt, and Will are very knowledgable and honestly, just a pleasure to work with! They make it easy to want to stay and renew each year! Rent here, you will not regret it! Read More