Candles Apartments

I am so happy to be moving out of this place after 2 years. One of the worst complexes I have ever lived in. Maintenance orders take forever to get completed, and when they do the jobs they are done poorly or not completed. Example. The bathroom sink was leaking out the bottom. Took over a week for them to get to it. Then after they fixed it, it started leaking again. Waited another 2 weeks for them to come back. This time they put in a new sink. Never finished caulking around the sink though....

There is black mold forming on the bathroom ceilings. Was already there when I moved in. Appliances are out dated, and anything replaced is cheap.

Yesterday I got home from work to find a bunch of cat litter and cat poop right outside the entrance door to our building unit. Someone's trash bag ripped and decided not to clean it up. Called the office. They said they knew and put in a WORK ORDER!! Went to work this morning and the litter and crap is still there. I'm sorry, but that is ridiculous. Someone should have been sent to clean it up, not a work order.

The outside lighting is horrible and gives the community an unsafe feeling. There are also vehicles sitting around the lots that have not moved in 8 months and no one has been in them. There is a car with a broken out window and no license plate, yet still sits there. Guessing most likely stolen vehicles that just get dumped, cause in Springfield stealing cars seems to be the cool thing to do.

Management at this establishment has let this complex turn to crap the past couple years. Back in the day it may have been a pretty nice complex. But now it is overpriced and ran down. Read More

This place gave me probably one of the most dilapidated of their apartments that they could find. They didn't bother to level the floor or replace the carpet upon move-in. They don't tell you about big changes that you need to be aware of well in advance until 24 hours before said change happens. They double billed my utility charges the moth of and the month after my moving out. Their garages need repairs. If you store anything aside from your car in one, it will probably get destroyed by water... . I know because 4 very expensive rugs were destroyed this way. If you need to resolve a question about anything, and they don't have an answer right away, they won't call you back. I wasn't going to write this review, but they sent me to collections because of a charge they billed me AFTER they gave me my security deposit back, and like I said, they never called me back when I wanted to discuss this. My toilets were broken for almost 2 weeks until I threatened legal action. HORRIBLE experience! Read More

I lived here for 2 years and Kathy and Jenna have been so helpful. They've been great! I was sad to leave but got transferred to St. Louis for my job. I really miss the gym.

A great location, well kept and peaceful community. The maintenance and office is friendly and very helpful.

Have lived here 6 months and am already leaving. Constant maintenance issues that are addressed, but never actually fixed. Do not move here.