Brookstone Apartments

If you or any of your family/friends are on the lookout for apartments don’t even consider Brookstone Apartments on Hickory Hills Dr. Security is not a priority here. We have lived here for 3 years and it’s by far the worst experience with management and the leasing office.
3 months ago my catalytic converter was stolen from my car and after demanding they install cameras and they refused, now my mother’s has been stolen. Now that we know we cannot count on them to protect their tenants, a... neighbor has cameras facing the parking lot and is instead facing problems for having them in the first place as they are prohibiting it.
They keep failing to provide adequate security and continue to allow this kind of theft. This is not the first time nor are we the only residents who have had their cars broken into or had parts stolen over their stay here. Absolutely unsafe place to live and we are on our way out before the line of material possessions is crossed. Management is being adamant about not doing anything to prevent this from happening again so don’t bother bringing your family and belongings here. If they are not going listen to our concerns the least I could do is bring awareness to any potential renters, Brookstone is by far one of the worst candidates in the area.
Not to mention their failure to address repairs. We have been complaining about the stove not working for 6+ months and all they do is tell us to take out the burners and put them back in in order to get it to work EACH time. The bedroom AC was moldy. The living room AC keeps leaking dirty water causing mud. It took them forever to fix the fridge door when we initially moved in. These are only a few of the many frustrations experienced while living here. Read More