11/26/24
Wish the contract is better constructed and the management team is more reasonable
My son currently lives in this building and has had a positive experience overall. Recently, he received an email offering a $210 monthly discount if he renewed his lease. As a senior graduating in May 2025, he planned to move out after graduation but signed the lease without noticing that it extended from July 2025 to July 2026.
The day after signing, we contacted the leasing office to explain the mistake and asked to cancel, even offering to pay any necessary penalties. Unfortunately, we were... informed that the lease could not be canceled once signed.
The lease includes a cancellation clause that allows tenants to void the lease within 72 hours of signing, provided they haven’t received keys or made their first payment. However, a “Special Provision” at the end of the contract states that this cancellation option (Section 32) is void. My son missed this detail, and now we're unexpectedly bound by the terms of the lease.
What a nightmare.
Review from Apartments.com
Property Manager at The Rive Bloomington responded to this review
We're truly sorry for the confusion in this situation. We aim for complete transparency in our lease agreements and will look into ways to improve how we communicate special provisions, especially those pertaining to cancellations.