9/23/24
Adding to the Complaints
I have very similar sentiments as the other reviewers. Brookside properties is clearly not taking care of the building and their residents. There are issues with the elevator, the gym, security and just basic upkeep. I've debated staying versus the cost of moving but ultimately I am willing to pay more for an apartment and a management company that treats their residents with respect and courtesy. There are many apartments downtown that do a better job than The Block.
Also the restaurant... downstairs creates a horrible smell in the lobby. P.S. Brookside management... fix the elevator! Having only 1 elevator for a year is horrible.
Review from Apartments.com
Property Manager at The Block responded to this review
We understand your concerns about the elevator, gym, security, and overall upkeep. We're truly sorry to hear about your experience and appreciate your feedback. Our team is committed to maintaining a high standard of living and we regret that we've... fallen short in this instance. Your feedback is invaluable in helping us improve. Thank you for taking the time to share your thoughts.