The Pointe on Mass Apartments
Leasing Office: 406 E Michigan St, Indianapolis, IN 46204
Monthly Rent | Bedrooms | Bathrooms | |||
---|---|---|---|---|---|
$1,299 - $2,750 | 1 - 2 Beds | 1 - 2 | 1 - 2 Baths | 1 - 2 | 690 - 1,515 sq. ft. |
Pricing and Floor Plans
Renovated Crimson
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Renovated Stout
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Renovated Moxie
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Renovated Gallery
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Renovated Sage
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Renovated Broadway
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Renovated Ralston
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Renovated Park Avenue
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Details
Lease Term Options
- Available months 12 Month Lease
Property Information
- Built in 2014
- 64 units / 2 stories
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
One-Time Move-In Fees
- Administrative Fee$150
- Application Fee$50
Cats Allowed
- Monthly Pet Rent$30
- One Time Fee$250 - $500
- Weight Limit85 lbs
- Pet Limit2
Restrictions
We welcome 2 pets per apartment home. There is a $250 pet fee (non-refundable) and $30 per month pet rent. There is a weight limit of 85 pounds per pet, and breed restrictions do apply.
Dogs Allowed
- Monthly Pet Rent$30
- One Time Fee$250 - $500
- Weight Limit85 lbs
- Pet Limit2
Restrictions
We welcome 2 pets per apartment home. There is a $250 pet fee (non-refundable) and $30 per month pet rent. There is a weight limit of 85 pounds per pet, and breed restrictions do apply.
Property Highlights
- Black appliances
- Stainless Steel Appliances
- 4th Floor Balcony
- Loss Leader
- 3rd Floor Balcony
- Top Floor
Apartment Features
- Air Conditioning
- Balcony
- Cable Ready
- Carpet
- Dishwasher
- Freezer
- Heating
- High Ceilings
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Refrigerator
- Stainless Steel Appliances
- Tile Floors
- Tub/Shower
- Views
- Vinyl Flooring
- Walk-In Closets
- Washer/Dryer
- Window Coverings
Community Features
- Disposal Chutes
- Elevator
Nearby Colleges & Universities
Purdue Indianapolis | Drive: 5 min (1.8 mi) |
Ivy Tech Community College | Drive: 5 min (2.6 mi) |
Marian Univ., Indianapolis | Drive: 11 min (5.1 mi) |
University of Indianapolis | Drive: 11 min (5.9 mi) |
Area Scores
Transit
Moving to Chatham Arch, Indianapolis, IN
Shopping Centers
Shoppers will appreciate The Pointe on Mass Apartments proximity to CityWay, Circle Centre, and Plaza Hispana. CityWay is 1.2 miles away, and Circle Centre is within a 20 minute walk.
Commuting
With a TransitScore of 62, The Pointe on Mass Apartments has good transit, including 1 transit stop within 1.5 miles. Transit options include Indianapolis.
Parks and Recreation
Recreational activities near The Pointe on Mass Apartments are plentiful. Discover 5 parks within 2.7 miles, including University Park, Indiana State Museum, and JTV Hill Park.
Airports
Living in Chatham Arch provides easy access to Indianapolis International, located just 26 minutes from The Pointe on Mass Apartments.
Schools
About The Pointe on Mass Apartments
The Pointe on Mass Apartments is an apartment community
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Renter Reviews
For The Pointe on Mass
3.9
1 Rating & Review
2/5/24
Don’t move here
I recently concluded dealing with this property management company, and I feel compelled to share my experience to warn others about the service I endured during my time there.
Maintenance Negligence:
I submitted a maintenance request in March, and it took them until October – the month I moved out – to address the issue. This wasn’t the first time it happened either. I had water leaking out of my dishwasher and it took multiple emails to resolve. This blatant disregard for resident concerns... reflects the overall lack of responsibility and care exhibited by the management.
Deceptive Lease Renewal Practices:
I was informed that I couldn't renew my lease due to impending renovations, only to discover that the renovations were minimal – just new paint and a fridge. They offered another apartment on another floor but, I would have had to pay $400 more with no added amenities, and if I chose not to move, my rent was auto-renewed at a market rate, which was a staggering $500 more than my previous rent.
Failure to Provide Notice:
Despite promises of a 30-day notice to vacate, I never received any communication from the management. As a result, my lease auto-renewed without my consent(I didn’t submit a 60-day notice because I was told I’d HAVE to move out - I know better now), creating a significant financial burden.
Unjust Charges and Poor Communication:
Upon moving out in September, I informed the management of my departure, yet they continued to charge me for trash and late rent. The constant turnover in the office led to a severe lack of communication, leaving me frustrated and without resolution. I spent hours on the phone and had to take time out of my days to go into the office.
Security Deposit Nightmares:
Despite leaving the property in good condition, I just recently received my security deposit back. Attempts to communicate with the ever-changing management were exhausting.
Unprofessional Debt Collection Tactics:
The ordeal extended into February, with the management attempting to charge me without any prior notification. To make matters worse, they sent the claim to a debt collection agency without attempting to contact me via email or phone, leading to harassing calls from debt collectors.
In summary, my experience with this property management company was riddled with negligence, deceptive practices, unprofessionalism, and a complete lack of regard for tenants.
Review from Apartments.com
9 People Found This Helpful
Property Manager at The Pointe on Mass responded to this review
Friend,
We’d like to apologize for the negative experience you had with us. We’ve taken your feedback and will work hard to implement needed changes at The Pointe on Mass. I’d love to make things right! Please reach out to me at your earliest... convenience.
The Pointe on Mass, Manager, manager@thepointeonmass.com
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