Castle Point Apartments

Apartments don’t look how they are advertised in the picture so don’t expect to get one, never any parking spaces for the residents that actually live here. Maintenance never comes and fixes anything. The apartments are old so expect bad electrical and mold. Also the utilities and rent is very high. Hope this helps!

my girlfriend was very excited to move in here! the people were attentive at first. genuinely seemed to care and provide some level of service! Even made arrangements to let us start moving in a little earlier than planned! After the docs were signed, that is when the real experience began to change. 1. after moving in, I went to office to provide the money order for move in costs. couple days later, they had apparently misplaced our money order. so we had to send in pictures of the receipt. 2.... they charged us late fees, presumably because they misplaced our payment info and thought we had not paid. our account shows all that we paid (on time) but still trying to charge us late fees. (pending resolution nd response) 3. no internet- the entire unit is not wired internally for internet. 4 different technicians have come out. the office and management says its Comcast issue, Comcast says the house needs to be scheduled for wiring after they remodeled and apparently missed ours. It is apparently a situation where the contractors that service comcast need to do the rewiring because of the contractual obligations the property has with comcast...net result- no internet for 5 weeks now. emailed the corporate office/property owners- was able to get a response- however, its more finger pointing and blaming and now no answers are coming at all. still no internet and doesn't seem to bother anyone but us. currently exploring ways to escape this hell scape! seriously - easier to buy a house at this point. 4- the "24 hour" facilities are only open during the same hours most people work. so cant even use the gym even though its advertised they are open 24 hours-. I will gladly try and update this review as things progress. Read More

Applied and approved. Was told verbally by the leasing manager our move in date. When I went to confirm that date it had changed. Leaving my husband, myself and our pets homeless for over a week. We decided because of this not to move forward with living here and they refuses to refund our money back to us. They messed up and lost us as renters and now wont give our money back. Absolutely no care for the fact that this mistake was due to their leasing manager and no fault of ours.

Great apartment space, maintenance could take a while, but that was during the pandemic. I liked having a dishwasher and so much kitchen space. Wish it had a smidge more storage, but we made it work. If not for utilities I probably would have stayed. Electric cost was way too high in the summer and the winter (all electric). I paid more to heat and cool my one bedroom apartment than everyone I know pays for their entire house. Highest month was $280, summer and winter was ~ $200 a month, fall... and spring ~80 a month. Yearly average ~$180/month. That's even with monitoring temps to minimize using the heat and A/C, again for just a one bedroom apartment. Previously I paid at most $80 at another complex. Read More

Lived here for 5 years, only moved out because we bought our first house. Never had any problems with neighbors, office was responsive to any work orders I had and it was decently priced. New management within the past year seemed to actually care about the property.