Residences At Prairiefire Apartments

Lived here for about a year now, love it here and the location is perfect with everything around praire fire. The office is great and friendly and always respond to any requests I have.

Ladies in the office are super nice, the properties are amazing and look great. Everything is put together and the property is very welcoming

This place is terrible!!

They claim to be luxury but where is the luxury? The appliances are old and outdated, the building was gross and dark, the apartment colors made it feel dark. There is no dog park, there is no covered parking and the only way to get a garage is by having a 3 bedroom - yet maintenance has multiple garages in each building for their items. The security was horrible, my thermostat was so old one arrow hardly ever worked.

Issues
- Thin walls - to the point that you will... hear the dog next door, the neighbors alarm, the person above you walking around.
- The smell of the building is horrible and often smells of a mix of wet animal, animal urine, trash, cooking smells, and weed.
- The "secure access" doors were all broken - anyone could walk in without issue. Apartments only have a single deadbolt, no other locks or security.
- Trash is always over flowing and smells horrible - for paying $15 a month there should be valet or something better than having to walk the trash all the way to the 1 trash area
- Stray cats live on the property and residents feed them - they sleep under cars so you have to check under your car constantly
- Maintenance had so many turnarounds in staffing and there was no uniform so you never knew if the random man walking around worked there or was just hanging around
- The building was never clean and I saw dog poop in the halls on the 1st floor multiple times - the one time they cleaned the carpets professionally they used heavy chemicals, did not warn residents, and it was so strong I felt like I had to lock myself in my apartment for days.
- Dogs are constantly barking and there are a few units with some dogs that have an extremely aggressive bark to the point that I would jump when walking by the window and you hear a thud and barking as the dog tries to go through the sliding door to get to you.
- The pool constantly had issues this year and I felt as though an email was sent every single day with some reason on why it wasn't open or why they would open late. There was even a threatening email at one point where the office said they would close it early due to issues.

I will also note - the price transparency of the apartment is great until you can watch the price move day to day - I saw my actual unit I left fluctuate $200 and can regularly see the change. I can also have a true luxury apartment for just a little more in cost... Read More

The place is disgusting with overflowing trash, broke elevators, leaks, sewage problems, the list goes on and on. Management is terribly rude! Most condescending responses and they don't care at all to help.

Place is a complete dump.
leadership is changing managers like dirty socks.
Slow maintenance and rude staff.
Dog waste everywhere and Garbage area clogged due to pileups.
Maintenance on one occasion told me to fix things myself.
This review is based on truth, opinion and experiences I had as a tenant.
Would not recommend at all.