10/21/24
Horrible Communication
I saw these apartments on here and thought they looked like exactly what I was looking for (only reason why they have 2 stars instead of 1). Unfortunately this leasing office cannot communicate effectively at all. I tried calling, no answer, I left a message, never got a call back. I then tried calling again and was met with this awful AI bot that could not understand anything. I clearly laid out what I was looking for and being out of state I was having someone else tour the apartment and they... could only go for a specific day, whoever I was talking/texting could not understand that. If it’s that difficult to schedule a simple walk through it makes me wonder how difficult it would be to contact when there is an actual emergency.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Fox Run Apartments responded to this review
Thank you for taking the time to share your feedback with us. We apologize for any frustration you experienced while trying to schedule a tour of our apartments. We will take your comments into consideration as we work to improve our communication... processes.