21/10/24
Horrible Communication
I saw these apartments on here and thought they looked like exactly what I was looking for (only reason why they have 2 stars instead of 1). Unfortunately this leasing office cannot communicate effectively at all. I tried calling, no answer, I left a message, never got a call back. I then tried calling again and was met with this awful AI bot that could not understand anything. I clearly laid out what I was looking for and being out of state I was having someone else tour the apartment and they... could only go for a specific day, whoever I was talking/texting could not understand that. If it’s that difficult to schedule a simple walk through it makes me wonder how difficult it would be to contact when there is an actual emergency.
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Administrador de la propiedad en Fox Run Apartments respondió a esta revisión
Thank you for taking the time to share your feedback with us. We apologize for any frustration you experienced while trying to schedule a tour of our apartments. We will take your comments into consideration as we work to improve our communication... processes.