River Walk Apartments

I have lived here 2 years. My bedroom started getting a wet floor every time it rains about 3 months ago. Two and a half weeks ago, the ac quit working on a friday. The following Tuesday I went to the office and learned the work order was marked completed. Now today, a week later I am told I need a new compressor and it will be the end of next week, after 2 1/2 weeks already. What I'm sure they left un-said was they blew thru their maintenance budget and just don't have the money to fix air... conditioners for the tenants. I could have an ac compressor tied down in the trunk of my car this afternoon. I would look elsewhere.
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My brother and I applied for this apartment a couple weeks ago and my mother and I toured it as well. We overheard the people in the leasing office bragging about how many applications they had and one even mentioned that they lived in a luxury apartment complex. This didn’t bother me until when my brother and I tried to apply and it was a 140 dollar application fee for each of us. We payed the money and I had some other questions and concerns but when I tried emailing them we were ghosted.

There seems to be no communication with maintenance and office everyone passes the buck and nothing gets done. They hired the same maintenance that got fired from the last management company for not doing anything. Claim 24 hr maintenance but it’s a lie I was without heat for week in dead winter and didn’t even provide heaters if issue is too large such as plumbing manager claims owners refuse to fix it really sad do not move here

I've had an application in since April. I paid the $140. I still have not got an apartment. They keep telling me it's this date. Than change the date again and again. I went to talk to property manager, got assistant instead. Was suppose to look into this situation. Haven't heard a thing. If they don't want me to rent. Give me my money back! They get a 'F' for communication.

I lived here for 15 years until recently when a random fire broke out and took everything from me. They said it was an electrical issue but they aren't taking responsibility. They should be sued. This is NOT the first major fire they've had here that's displaced dozens of people at once. Another complaint would be that their customer service is horrible. It took them almost 4 years to fix a leak I was having in my toilet and 2 of my sinks after I had called them dozens of times. On multiple... occasions their A.C. will break usually around the start of summer and it'll take them literally ALL summer to get someone out there to fix it. They do surprise inspections and will threaten you with eviction if your place is even slightly messy even though I work 6 days a week, 14 hour days. I paid my rent on time every single month. They still treated me poorly. They have a bad mice problem. You have to put traps at every corner of your place just to keep the mice to a minimum. Most of the neighbors are noisy, rude, and ghetto. Here in recent years there have been a lot of shootings around the complex as well. They have dumpster divers digging through the trash every single night so it doesn't seem safe to throw away any personal information. They claim that they aren't liable for any damages or break ins that occur and they also won't allow you to take matters into your own hands. If you notify them about repairs needing to be done quickly before there is property damage, they will refuse to fix it in a timely manner and then charge you for any damages done anyway. Bottom line is i would not recommend living here anymore. Its unsafe for many reasons. They staff is very unkind and unhelpful. Read More