12/28/21
DO NOT LIVE HERE!!!!
I lived here back in August , I wasn’t able to see my apartment until the EXACT DAY I SIGNED MY LEASE . . They tried to say it was because of “Covid” but come to find out the apartment that I was renting was INFESTED & I mean DISGUSTINGLY INFESTED with roaches !!! I came out of pocket $700 on finding my own pest control , spray & bombs to get rid of them , come to find out the WHOLE APARTMENT PROPERTY IS INFESTED WITH ROACHES . Even outside of a night you see them all in the parking lot &... everything. . I stayed there for 3 weeks & ended up breaking my lease , 24 years I had NEVER dealt with roaches & I wasn’t gonna start now . . When I broke my lease they harassed me & STILL HARASS ME for back pay of $2,000 . . They even went so far to putting it on my credit . . I have so many pictures & videos of my roach infested apartment as proof , cause management tries to blame everything on you . . I even have EMAILS from me asking 4 times for them to spray, give me a another unit or give me my money back & they refused . READ ALL THE REVIEWS BEFORE MOVING HERE , cause it’s not worth it . . I would of rather lived on the streets in a box then live there !
Review from Apartments.com
6 People Found This Helpful
Property Manager at Preston Oaks responded to this review
Hello, thank you so much for reaching out. We want to start by apologizing for the frustrations you're experiencing in your home. We would greatly appreciate speaking with you in a private matter to learn the specifics in more detail. Would you... please email me privately at ResidentServicesky@MonarchInvestment.com?