9/28/24
Renters beware! They deserve no stars!
Be prepared to live with termites. We had termites in our bedrooms, the hallway, and some in the bathroom. In closets and clothes. Upstairs neighbor also had termites (2nd occurrence for them). Maintenance personnel said to suck the termites up with the vacuum cleaner. No remediation for inside of apartment. Obligatory spraying conducted once on the outside at the foundation. Maintenance requests were marked completed without actually being completed. Issues with plumbing and toilets. ... Residents allowed to leave pet waste even though you have to pay to have your pet's DNA registered in a database. We moved out within 4 months of moving in. Do not wish to live at the Reserves for the next termite swarming season!!!
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Property Manager at Reserve of Bossier City Apartment Homes responded to this review
We are truly sorry to hear about your experience at our community. We take pest control and maintenance requests seriously and apologize for any inconvenience you faced. We will look into this issue to see what we can improve on going forward. Thank... you for your feedback and please give us a call at (318) 300-4121 if you would like to discuss further.