Shadow Forest Apartments

This is a horrible place to live. Poor management, horrible plumbing, bugs & gnat problems. Nasty apartments upon move in. They won’t fix or replace anything!!!

I’ve been here 2 years now and it seems like it has gotten to a point to where they could actually care less. Had the absolute audacity to raise the rent after the first year, management is horrible, they barely communicate with the tenants (an example of this is when they updated the rent payment portal and notified no one in advance), they no longer do the package concierge service which made a lot of sense because both complexes have the SAME apartment numbers. So if you order items online,... it may get delivered to the wrong complex. And don’t get me started on those who own pets (dogs) and their refusal to pick up after them. All management ever does stick a flyer on the units/mailboxes to which no one pays any attention to. It’s far from a luxurious apartment living that they boast about. Look elsewhere! Read More

This place is terrible, been there a year and constantly have leaks and now sewer is coming up thru the kitchen sink. No one will call you back because they don't consider this an emergency. I wish I knew where I could file a formal complaint against this complex because no should have to smell someone's else waste. Stay away from this place.

Since Trinity MultiFamily took over the apartments, they suck. When the old company was here, we had onsite management, a courtesy officer and resident events. That company truly valued their tenants. Trinity MultiFamily doesn’t value their tenants. Not one event has taken place since they have taken over. The pool was closed for so long. It’s ridiculous. I don’t understand how they have a successful property management company because they truly suck! I 10/10 don’t recommend moving here! This... company doesn’t communicate with their tenants. They just leave notes on their doors (after an event has happened. For example, the water went out and we got a note several days later.) Spend your hard earned money elsewhere and get a better apartment! Read More

I’ve been here 5 1/2 months and it’s been okay so far. They boast luxurious living but it’s only to an extent. They can do more than just making sure the grass is maintained (swimming pools, laundry room, outside lighting fixtures, keeping the premises free of littering). Communication on management’s part needs to be better (Inspections, pest control visits, and other important changes that tenants should know about, etc.). I like that we can make rent payments online, but not crazy about the... processing fee. It is generally quiet, which I love, and no problematic neighbors. Overall, there’s a lot of room for improvement if they really care about and want to keep tenants around. Read More