7/7/25
Verified Renter
Despite the gorgeous neighborhood, management & leasing office & owners make the living experience terrible.As they don’t live in the building they don’t know and don’t care how much noise they created due to their everlasting garage&lobby projects that took years without proper communication. These projects led to mice problem that they didn’t act on, as well. It’s really terrible when you pay fortune and all you experience is noise and pests. There is little to no communication from leasing... office and it’s generally very RUDE! Some people in the leasing office act like they are the boss and they can fight with residents instead of improving resident experience (which is literally their job). Management never hires enough people for maintenance so you always wait for weeks for any problem even though they promise for only 1 day-wait to fix the problem.
Many more problems but not enough space here… don’t check 5 star comments as they are put to get gift cards… not reflecting reality!
Review from Apartments.com
Property Manager at Park Lane Seaport responded to this review
Hi,
Thank you for sharing your concern. We are very sorry that you feel this way. We would be more than happy to discuss this further if you would like to reach out to us. We would love to help you have a positive experience here at Park... Lane!
Sincerely, Michael Ertmann (Sales and Marketing Asso ciate)