10/11/24
New Ownership Fails Its Residents
I've lived in this building since not long after it first opened. The location is great and the units are quite nice. However, the building was purchased by a new ownership group several months ago. The new management are slow in correcting numerous maintenance issues around the property and unresponsive to calls to the emergency maintenance line. Given how many similar buildings exist in this neighborhood, I would recommend any prospective tenant sign a lease elsewhere where the management... team's assuredly treat residents with greater respect.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Urbane at Alewife responded to this review
Hello,
Thank you for taking the time to leave us your detailed review. We are disappointed to hear that you have had a negative experience at our community. As you mentioned, there is a brand-new staff here at Urbane at Alewife and we are all... very much committed to turning your experience around! We invite you to meet with us at your convenience to further discuss any issues you would like to see addressed and we will be happy to assist you! Please contact us at urbanealewife@greystar.com or by phone at 617-616-0324