The Adams at Hancock Village Apartments

DO NOT RENT HERE. As great as these units seem, the management company is awful and there will always be construction. They lied to us and said there wouldn't be, but we've been living in a construction zone since we moved in with no end in sight. It's completely covered in trash and dog poop. It is severely overpriced for the condition of the complex and the incompetency of the management office. We've had water shutdown now almost weekly and multiple times a week. When we've reported health... and safety issues, we've been ignored for 6+ months.

We would have never moved here had we known it would always be under construction. Do not trust the leasing office -- they will lie to get you to sign a lease. 0/10 experience. Worst living experience of my life. Read More

Overall, I can’t recommend.

The good news:
1. The front-line team that manages the building is responsive and kind. They care about their work, and care about resolving issues for tenants.
2. The coworking space is awesome if you WFH.
3. The underground parking is also great.
4. The local elementary school is well-rated & easily walkable.
5. South-facing outdoor community patio is lovely on a sunny day.
6. The gym is well outfitted, but feels a bit like working out in the basement due to a... shortage of windows (there are a few at the entrance, but they are largely frosted over.

The bad news:
1. Our apartment has an extremely irritating 24/7 humming/buzzing noise. We’ve been told it’s the building mechanicals , which are located near our unit. Instead of fixing the issue, we were told we could move to another unit (which are smaller, and priced higher, and would require us to sign a new lease).
2. The AC unit in our bedroom (1 of 2 in our apartment) sounds like an 18-wheeler grinding its gears when it starts up. It sounds like a slamming door when it shuts off. We were told this is normal?! However our other unit operates quietly.
3. We’ve smelled pot when our windows were open, several times. We’ve also heard yelling / fighting. So, we prefer to live with windows shut.
4. The entry foyer, package room, and mailbox areas are small, tight. So, you and your guests will be wiggling around boxes every time you come home.
5. Our water supply is weak, and takes a long time to heat up. Our washing machine does not fill up properly. We have to run our kitchen sink for 30/60 seconds for the water to heat up. We were told this is normal and will improve as more people move in (the building is new).
6. Connections to mass transit are bad. 20 min walk to Bellevue regional rail station. There is a tenant-only shuttle that circulates to the T, the driver Chris is awesome, but this is only helpful if you catch the timing just right (so, very hit or miss).
7. We were offered an on-site storage unit in March. It’s still not ready, not yet built. So, we’re paying for an off-site unit. Read More