Matrix Hudson Apartments

We have lived at Hudson Matrix for 7 years. The maintenance staff is on site, well trained and highly responsive to maintenance requests from the tenants as well as doing ongoing preventive maintenance. We have found them to be timely and very thorough in their work when we have requested their services. They were replacing the hot water heater unit in our apartment recently. They did an excellent job on its installation. Thank you, Luis, Ramone, and John!! And thank you to the onsite management... team coordinating the tenant services across Hudson Matrix, our apartment home. Read More

The apartments are spacious and fairly new depending whether you were the first tenants in your unit. We are one of the first tenants to live here so everything is brand new (laundry units, microwave, stove etc). The rooms are filled with large windows and high ceiling which is nice.

Management is great! Whenever there is a problem or issue with your apartment they can assist you in a timely manner.

It’s a fairly newly constructed apartment. We have been here for two years now and have no complaints. Management office is very responsive and diligent when dealing with maintenance issues.

Apartment is conveniently located, right off 290/495. The apartments are close to several grocery stores, shops, fast food chains etc.

Brightly lit outside and inside the apartments. Feels like a safe community.

Been here for two years and have no big complaints. Really nice location (right next to conservation land), great shopping and food very close by. Management here is great, Liz (the manager) has been exceptional, very helpful and pleasant! Unit is very nice as well, very cozy. Recommend!

I am a new tenant residing at Matrix apartment. Building is new and amenities are good, Maintenance is really good if there are any issues in the apartment we can open a ticket online and the next business day they will work on it and fix it. I do not have any complaints as far as with the apartment but the management is terrible.

When I first leased the apartment I asked the staff working at the leasing office that when will I receive my utility bill (water/sewer).She said she will let me... know when it is delivered and she also said leasing office will receive it instead of tenant. I wondered why the leasing office will receive the water/sewer bill. whatever it is Okay, So every month I went to drop off my rent check and I kept asking them if I got any mail drops here at the leasing office. They kept telling me they did not receive anything. They did not even care to hand it over to me until it is way way overdue (Past 6 months)..and with an extra letter stating that I am way over due attaching current over due bill. When I talked to the customer representative in the utility department she said they delivered every month to my address but it kept delivered to the leasing office for some reason.

Now you can understand how terrible management here it is.Where are the utility bills for the past 6 months then? They just dropped an informal envelop with current bill notice and an extra letter from leasing office that it is over due .

Turnover for the staff is too high..every couple of months they keep changing the employees. Read More