7/31/23
Terrible moisture & ventilation issues! MOLD
Since 2020 here have been long and disorganized recurring episodes of construction, the most recent of which has paused for now in July 2023, which the leasing office calls "exterior improvements" but are actually bandaid fixes trying to resolve a moisture & ventilation issue in all the buildings creating mold and rotting wood which then leads to water infiltration as the wood rots and things like windows leak. Instead of doing something logical like fix the ineffective HVAC system and correct... the humidity problem, the property owner just keeps replacing the siding and windows when they rot, and then tries to sell and offload the property but nobody wants to buy moldy apartment buildings. The leasing office sometimes has maintenance install dehumidifiers in apartments that are really bad (mine was so humid it smelled like wet paint and a dead animal), so the tenant is on the hook for the cost of running an extra appliance all the time, but again these are bandaid fixes that don't resolve the issue that there is something wrong with these buildings. A complex that's 6 years old should not require 3 years of construction repairs. All these problems cause angry residents and stressed out leasing office staff, which means people are always moving out (there's only 1 set of neighbors from when I moved in on my floor, everybody else left and it's all new people). Also, staff keep quitting. For a couple months we didn't even have a property manager because they all quit! 3 in less than a year all quit! Maintenance staff are also overworked and keep quitting. So good luck getting people to answer messages or help get things fixed when there's a problem. Any positive reviews are fake or from brand new people that just moved in and haven't had time to discover Talia's true colors. This place is a disorganized health hazard run by untrained and overworked employees who don't get paid enough to care and will quit by the time you learn their name. Stay away!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Halstead Marlborough responded to this review
Hello,
Thank you so much for taking time out of your day to give us your feedback! I hope you see that we have worked really hard to clean up the property. I understand that it has been frustrating for you so far and we are working diligently to turn... that around. We have recently undergone a construction repair and office turn over. We are dedicated to working with you and all of our wonderful residents at Talia to make this apartment community the best around.
Please know we will be reaching out to you directly to see what we can do to be of better assistance to you.
Always feel free to email us as well at: leasing@talia-apts.com as we would love to help!
Sincerely,
Isom, Malorie, Albert, Keith, and Jason
Your Talia Team