The Mark at Brickyard Apartments

I have lived almost 5years and never been so disappointed in my life. My dear Fellow friends if you cant read or check “emails” be ready to pay $175 fine. Yes! In todays Advance Technology Mark Management only communicates by emails and if you dont get the update about garage parking sticker changing from “blue” color to black” your Lexus Suv will get towed and will have to pay $175 and wont been get courtesy call letting you know that ita been towed. I had to track it down using my Apple... AirTag and inspite of paying $50 every month having the blue sticker. They never emailed me or text or call me to come down pickup the “Black” sticker. I had to pay $175 towing fine. Horribly wasted 3hours to chase and track my Suv. So please give many thoughts before leasing this Apt. “All the Glitters are not Gold” Dont fall for the luxurious design of this horrible management. Thank you! Read More

Do not ignore the reviews. I wish I hadn’t. I decided to wait until I had been here for a while before I did any kind of review on this place, just to be sure I had an accurate view of the living conditions. Roach and mouse infested with garbage smelling hallways. This is nuts to pay this much for “Luxurious Lifestyle” and live like this. This place is advertised as “Luxurious Lifestyle…” it is not!! I’ve been living here 6 months and things just keep getting worse. While it looks good on the... website (larger floor plans and lower cost); you’re getting exactly what you pay for.
STAFF – The staff is very professional and, for the most part, very friendly. I can’t complain about any of the current staff in the leasing office.
BUILDING SECURITY – Anyone can get in through the front door when the leasing office is open. When the office is closed, then the building is secure and visitors will need to be “rung” in (if the system is working).
TRASH – While they offer valet trash pickup 6-8p on Sun-Thurs, some tenants leave their trash out at all times of the day, to include days when the trash will not be picked up. They will simply leave it sitting out in the hallway, smelling, for days. The smell gets so bad that some tenants have started putting air fresheners in the hallway to reduce the smell of the trash.
HALLWAY – Disgusting Rugs. The building is pet friendly for small and medium sized pets. Although I didn’t realize that the Rottweilers and Pitt Bulls I’ve seen were considered medium sized dogs. The trifling tenants allow their medium sized pets to leave medium sized poops and pee stains on the rugs.
APARTMENT – Drag racing all night up and down the street and I have mice!!. I originally complained about roaches and put in a maintenance ticket via their app for pest control. I received confirmation that they had received the maintenance request then I received notification that the ticked had been closed and the maintenance had been completed. I work from home. No one had been to my apartment. I put in another maintenance request with the same result. More than a month later, I still haven’t seen anyone come to my apartment for pest control. A few weeks later, I started seeing mice in my apartment. This has gone from bad to worse. I’ve been told that they don’t like to leave tickets open for too long. Unfortunately, they also don’t seem to like to do any of the work on the tickets either (unless it’s a light bulb or a water filter)
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It’s a hassle trying to get in contact with anyone through the phone. They do have breed restrictions!

I've lived in the Mark at Brickyard since 2019. I've witness the transition of management from Harbour Group Management to Sage Ventures & I'm still satisfied with my living experience. The property is well kept, cleanliness & landscaping. During winter months because we're located on a snow emergency exit route, the property as well as the streets surrounding it are still accessible. I don't have ANY issues with maintenance, my washer was malfunctioning, my kitchen & bedroom lights went out &... they were all fixed in less than 24hrs. I absolutely hate that I have to relocate, because this is my first apartment, ive been spoiled!!!! and it's been difficult trying to find a similar living experience for the same price. No rodents, no crime, well insulated apartments, my neighbors party all night & it does not affect my movie night. Wish I could give 10 stars! If you're looking for peace after a long hard day/commute, make this your home! I hope that whomever chooses to stay here has the same incredible experience as I. Read More

The management company that has just bought the building has no concern for the residents. The gym is poor the staff in the office is nonchalant, never answers the phone and when you do go in to make requests they are never met without extra visits! They have now implemented PAID parking for visitors for 50 cents per half hour, so now your loved ones can’t even spend the night without coming out of pocket and residents who do not want to pay the 50 dollar fee to park can’t park in the lot... anymore and there is barely any street parking. The garage has had multiple instances of car vandalism along with the door being broken for months with opportunity for anyone to come in and out of the building. There is no security and no one here after 5:30 to help if anything goes wrong either. Overall it is an overpriced place to stay but I guess the inside of the apartments are nice. Read More