2/28/25
Verified Renter
I would rate this apartment complex a 3 out of 5. The biggest issue is the lack of communication from management and supervisors. It’s difficult to get in touch with them, and emails often go unanswered with no follow-up calls. While the property itself is decent, better responsiveness from the management team would greatly improve the experience for residents.
Review from Apartments.com
Property Manager at Addison Row responded to this review
Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced in reaching our management team. We understand that clear and timely communication is essential, and we are committed to improving in this area. Your input is... invaluable in helping us identify where we can do better, and we will be implementing steps to ensure that all resident inquiries are addressed promptly moving forward. Please feel free to reach out to our office directly so we can assist you with any outstanding concerns. We truly appreciate you bringing this to our attention and giving us the opportunity to improve your experience.
Addison Row Leasing Office