1/27/25
Verified Renter
Neighborhood feels safe, neighbors are quiet and pleasant. Everyone in the leasing office is kind and helpful. The apartments themselves are spacious and have ample storage. I love having a private balcony. But I have been unsatisfied with the quality of the amenities, especially now that we are being charged an extra $50 amenity fee per month on top of rent AND all the utilities. I use the gym a lot and it looks like it's never cleaned, and it could use a place to hang/store belongings while... working out. When the gym equipment breaks it takes months for things to be fixed. The appliances in the apartments themselves are TINY and very outdated. And maintenance usually takes 3 visits to actually resolve problems, most issues are given bandaid solutions multiple times before they actually come back to solve things. But all the workers are very respectful and pleasant. Overall I like living here. But these issues keep me from rating 5 stars.
Review from Apartments.com
Property Manager at Westerlee Apartment Homes responded to this review
Hi Elizabeth, Thank you for your detailed review of Westerlee Apartment Homes. We appreciate you taking the time to share your thoughts with us. We are glad to hear you are enjoying the spacious apartments and the friendly staff. We hear you on the... concerns about the amenities and the maintenance. Your feedback is valuable to us and we will be sure to share it with the appropriate team. We hope you continue to enjoy living at Westerlee Apartment Homes!