6/10/24
Find someplace else
My roommate and I managed to live here for almost a year until the never ending issues with the whole complex and our own building had us literally running out the door. It's a fine enough community but the buildings themselves always reek of marijuana, smoke, they're covered head to foot in dirt, grime and all matters of food waste that people just leave on the stairs, in the elevators, in the hallways, in the parking lot, and the entrance to the buildings. People just let their dogs do their... business without cleaning after them. The whole place is crawling with cockroaches of all types and sizes (some were as big as an average-sized forefinger and a bit bigger), we had a whole nest inside the dishwasher. There's mice crawling in the walls (you can hear the scratching and moving around), all types of other small insects that get in through the cracks in the windows or the floor.
Our building had a sudden pipe blockage which resulted in our kitchen getting flooded by food waste water, the workers (the only good thing about this place, they're absolutely amazing people) who managed to get it under control literally said that it was a problem of the whole pipe system, that they'd never seen anything that bad and that they could only "push" the blockage further down the line and deal with it later when it hit another apartment.
Constant car breakins, even though they "supped up" their security. A few months ago (yes, 2024) there was a building breakin where the police had to get involved to remove the person who had broken in. The entrance doorways are constantly being broken and damaged, the only real security they have is completely blocking off the emergency doorways and hoping no one breaks in through the entrance.
Be careful when they "show" you your apartment because they showed us the pilot in the newest building they had, promising up and down that, even though they couldn't show us the one they offered, it would be the same. Surprise, surprise, it was a much bigger downgrade than we had anticipated for the price they had. We always felt unsafe, the doors are super flimsy, after we moved in the staff turned into rude nightmares, were super condescending to us about the bugs and insisting that their extermination efforts were the best (it only worked to force more bugs out of the crevices and we never saw anything get caught in their "impressive, state-of-the-art bug traps").
Avoid it. Just do yourself a favor and avoid this place.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Seven Springs Apartments responded to this review
We're genuinely sorry to hear about your experience, Isadora. It's distressing to hear that your experience at Seven Springs was less than satisfactory. We strive to provide a comfortable and enjoyable living environment for all our residents. We... take your concerns very seriously and are always working to improve our property. Your feedback is valuable, and we'd appreciate the opportunity to discuss these matters further. Please reach out to us directly at www.ross-companies.com/contactus if you wish to discuss your feedback further.