3/24/25
Nightmare main office
We’ve lived here for a while and this place has been mostly ok as long as you don’t need to ask the office anything or need any paperwork from them. Spent weeks going back and forth with them about an issue and being told it’s not their problem and we have to fix it just to have Kim, the main incompetent, finally say oh wait it’s right here, and act like she hasn’t spent about 2 months treating us like we are idiots. They constantly threaten everyone with lease violation fees and lease... terminations in mass spam emails about dog poo (we don’t even have a dog) or smoking or whatever else is going on. They specify no one will come into your apartment when you sign up and then will have almost bimonthly inspections that you will be charged for if they can’t get in. They even lost our homes spare key and told us we had to replace it or they would charge us to rekey the house. Huge security risk since there was a key floating around that had our building and unit number on it and Kim just says it’s not her problem. Currently their portal says you can use the “bridge living” renters insurance but have been sending threatening emails and texts telling us to get renters insurance because the bridge insurance doesn’t count. I could go all day about the horrible office here but I’ll just leave it at if you want some of the cheapest livable apartments come here, if you can afford a tiny bit more to not have these people in charge of your lease please go anywhere else.
Review from Apartments.com