Graduate Hills & Gardens Apartments

I lived there for four years and yes is close to the university and shuttle service those are the only two good things. I thought the convenience was worth the hassle but If I have to do it again I recommend you to stay far away.

The apartments are old and have not being maintained properly for years. There is mold in the air vents. I have to threaten them to get it to clean it. The windows let air inside and they will not replace it. The heater and AC is controlled by the community so you will... suffer until they decide is convenient for them to turn either on. You also should get used to common water shut offs as it is common and their water system has to be constantly service since the don't want to replace it. There are holes in the walls from the outside from deteriorating bricks that let pests inside regardless of how much you clean. Carpets need to be replace yet they keep saying meets their standards. The management is only looking to take money from you and have no common sense when it comes to customer service. Charge for the parking sticker on a totaled car the day I moved out. Refuse to take payment for it and ask me to pay Southern Management, I did and had receipt for it. Find out years later, when I was applying to an apartment, that they forgot to update the payment and sent me to collection. I had to fight it and dispute it. Only for them to say sorry here is the receipt we have it, then why did you send me to Collection???

Read More

I will give an A++ to the maintenance staff here. I ran into many times of awkwardness, some times out of my own reasons, but I have received assistance every time in trouble. Last week my car ran out of battery because I forgot to turn off my inner light, then the staff Gerrell passed by and learnt about my situations. He drove his own car to help recharge my car. I was extremely grateful for this, especially it was not in the scope of the community maintenance service. I was helped by Gerrell... so many times in different scenarios, he always tries his best to find a solution for us. Thank Gerrell for these!! Read More

Every time I encounters an maintenance emergency, the community serviceman Gerrell would visit promptly to check the problem. He always pay much attention and patience in fixing my problem. Give great acclaim to Gerrell and Grad Hill community!

This place is going down the drain...except for the cockroaches, which are coming up out of the drains (as well as any other potential space between apartments). Seriously, if you value your health and sanity, do not move to this place. Pest issues, virtually non-existent maintenance, frequent water shutoffs, etc. Do yourself a favor and move anywhere but here.

If you love rampant pests, terrible management, broken central air in 90 degree heatwaves, shady maintenance people who show up and come into your private apartment without your consent and constant water shutoffs, often without warning, move here!