Villages at Montpelier Apartment Homes

I am writing to provide feedback on my overall experience with your management services, which I would rate as a "2" on a scale of 1 to 5. I have encountered several ongoing issues that significantly impact my satisfaction as a Resident. These include the following:
1.) The persistent RODENT problem in the community is a major concern. This issue requires immediate and effective measures to ensure the health and safety of all Residents.
2.) Parking Challenges: Pango Parking, Towing and other... parking regulations need to be reevaluated. Residents should be issued a temporary pass for their guest and allowed a temporary pass for 24-48 hours. There are several unoccuppied visitor parking spaces throughout the community.
3.) The INTERNET SERVICE with Verizon is poor. Unable to use multiple devices /streaming. Severe buffering. Verizon doesn't have the coverage to provide FIOS at this location which leads to dial-up connection speed ie. 5 megabyte service. Read More

It's a decent apartment, but unfortunately they did not clean my unit before I moved in, and the place was very dirty. It is sometimes difficult to communicate with maintenance since some of them do not speak English. Aside from that everything else is okay. It's a manageable place to live, but not the best.

It was a pleasant experience to live in the community. Improvements were always happening to better the it. Although the dog park can use some improving, perhaps it’s next on the list, but I do appreciate how the grounds were always maintained and kept clean.

Clean environment. Maintenance responds in a timely manner. Safe space for children. Repairs and improvements constantly in progress. Rental office communicates with residents about different things going on in the community.

These are not the best properties to stay at. The maintenance crews do half way work and the amenities are a separate cost but you never have full access to them. Prime example…. You are only allowed to use the grill in the pool season but what about those who want to have a BBQ when there is a nice weather day in March or April.