2/20/23
Worst experience of my life
New neighbors moved in on top of me. The woman consistently stomps and runs in the apartment. How do I know that this is done on purpose because she don't do this all of the time. She is up banging, running dragging things across the floor and stomping all hours of the night. This complex has done NOTHING to stop this. I am moving and will never rent from Kay Management ever again. These walls and floors are super thin. With the noise and ruckus she made this morning I definitely will be... getting a lawyer and suing her and Kay Management. I can not recommend this complex to anyone. I have had friends over who were considering moving here and once they heard the craziness they were like oh hell no. Keep looking because this ain't it!
Review from Apartments.com
8 People Found This Helpful
Property Manager at Heritage Square Apartments responded to this review
Thank you for taking the time to share your experience, Gregory. We are sorry to hear that you vacated with unpleasant feelings about the community and our service. Our goal is to provide our residents with welcoming, comfortable homes. Thus, we are... committed to addressing any and all concerns raised by our residents, including those pertaining to noise transfer. Please feel free to contact us at 301-577-2525 to discuss this situation further. Thanks again for your feedback, as it helps us make improvements.