Park at Winterset Apartments

The new management is questionable. I hate to say no one knows what’s going on, but that’s what it feels like at this point.

It took management over a week to tell me I was approved and ask for a security deposit. They then told me I needed my security deposit the next business day versus the 72 hours that most people would be allowed after approval. I gave the management grace because they’re new and I’m sure they are still trying to get into the groove of things. There were small... discrepancies in the descriptions of available units on their website. I had to ask for clarification multiple times. When I asked if there was a fireplace in the unit I applied to, Rafell said he had to ask the tenant lol. This is a little concerning, but again: I was willing to overlook it because they are new! I gavw the property management grace on multiple occasions, but they failed to reciprocate. Don’t waste your time here. Also, Kallen keeps pronouncing my name wrong! Why?
I applied last year under the former management company, and everything was great!
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I am 10 year resident. This property has gone downhill rapidly since the acquisition nearly 2 years ago.

Packages are stolen regularly, teenagers run wild throughout the property, garbage piles up at the dumpsters and tenants are rude and inconsiderate of their neighbors. I have personally had to call the police more than once for questionable behavior in the middle of the night. I have put in so many complaints about noise; beyond the so called 'quite time' that I've pretty much given up... the effort.

This community was once a great place to call home and I enjoyed living here, however the past 12 months have been an absolute hell!

I cannot wait to move out! DO NOT RENT HERE. The cost vs quality of living is not worth it! Read More

I don't understand the others issues, I agree parking is bad but any issue I have in the office is handled immediately. Glad I moved here, keep up the good work!!

Jus moved in, right before a food truck came on property! They had crab cakes and they were gr8! Hope more to come, like mgmt and maintenance has help with air issues really quick! Parking is bad but my apt has garage, my friends hav to park by office. otherwise, i hope to be here for a while. :)

We do I begin, please do not move here. The parking is terrible when viewing the apartment there were no cars but at night you cannot find a space. The have garages they are empty and not being used at all but they want to charge you a extra 100.00 NOT. They tow your car immediately, the water in shower smells like urine. The paint in apt is so thick it peels. The bathroom is caulked so much it peels. The doors are (entrance dented, dirty and your packages are repeated stolen. The management... SUCK, Nasty, disrespectful and so unprofessional. Trash stinks and mounds of it. DO NOT I REPEAT Do not move here. Read More