Summit Hills Apartments

There are rodents, car jackings, two unsolved murders, and management is terrible! They care more about fixing the outer appearance of the establishment then actually fixing this place up in the inside. It wreaks of marijuana in almost every building and I currently have 3 live mice in my apartment and all they do is come lay sticky boards! Just TERRIBLE

This is one of the worst properties in Silver Spring for a number of reasons. Carjackings, robberies, murder, etc. This property advertises a gated community but there is really no security. There is also a roach, mold and termite infestation in most units. On top of all that, the staff here is below mediocre.

Pros:
- decent location in downtown SS
- big apartments
- some have patios (you have to call to ask about this though, they don't advertise it on their website)
- pet friendly
- management is courteous and responsive for the most part, occasional annoyance but nothing terrible
- good online portal to pay rent and make maintenance requests which generally get taken of quickly
- I haven't see any mice and only occasional bugs which were handled when I reported it (I do have cats though)
- decent... value esp considering utilities are included
- verizon fios available
- fitness center just reopened and its nice
- pool is beautiful

Cons
- this year they didn't give any guest passes for pool despite their website saying each apartment got one visitor's pass. Hopefully just a covid thing and we'll get visitor passes next year.
- shared laundry. Haven't had issues getting a machine but sometimes can be a bit messy in there
- occasional garbage pileup in dumpster area. They've been changing their trash/recycle service but seems to be an ongoing experiment
- pretty big complex so just getting out of it (walking) to the main road can take like 10 minutes and sometimes uber or delivery drivers have trouble finding your building
- occasional smells or loud music from other apartments. Hasn't been a big bother to me as I usually shut my windows when it happens, but if you're not laid back about these things, it could be annoying.
- occasional elevator outages. Again, not a big problem for me because of the floor I'm on, but for people on higher floors, could be an imposition
- occasional fire alarms, on average once every few months
- definitely not a luxury complex, no doorman to get your packages, but they do have amazon hub and I haven't had anything stolen/missing when left in front of my door. The apartments are decent but the buildings are not particularly impressive and other than a fitness center now and a pool in the summer, there's no other real amenities (although there are vending machines in every building)
- occasional incidents reported like carjacking (it's a big complex with lots of cameras everywhere and I feel safe enough but stuff does happen)

Bottom line: I'm good here for now, saving money etc., eventually I'd like something nicer but for what I'm paying and what I'm getting, I feel satisfied. Read More

Reading all the previous reviews I’m a little confused, not gonna lie! The maintenance is amazing and the leasing office was so accommodating! I’ve been here for 2 years and the only issue I’ve had is with having multiple building managers and the fitness center remodel taking forever (we are in a pandemic though and I don’t blame them). I had to leave and go out of state due to the pandemic and left my car here. When they were doing construction, they were courteous and moved my car with no... damages and told me where it was. The apartment is spacious and for the most part quite quiet! They’re constantly trying to improve with new washer/dryers and laundry system you can monitor from your phone, redoing the paint, etc. For holidays like Halloween and Valentine’s Day, they leave little goodie bags, which is so sweet! Honestly for the price and everything you get, I have no huge complaints! I’ll be sad to leave this place! Read More

This complex is a nightmare. DO NOT MOVE IN!!! I have been living here for over 7 years and the place has become a toxic, dysfunctional mess.

The management has no regard for resident comfort or health. They are more concerned with appearance than substance. Right now, they are painting halls with TOXIC fumes and my entire apartment is filled with the smell. There's poor ventilation and no consideration for people working from home during a pandemic. There is mold in the VERY LOUD air... conditioning and heating system. Mice run wild in apartments on a regular basis (we caught one a week ago after trying to trap it for over a month).

We used to have a great building manager, but now they are so cheap they have a paper pusher who covers three buildings. As soon as the pandemic is over, we are moving out of this place. DO NOT MOVE IN!!! Read More