11/26/24
Bad experience
I have been a resident here for NOT EVEN SIX MONTHS, and yet my A/C has gone out TWICE within a month of each other. The first time, I had to go TWO DAYS without A/C in 80+ degree weather. It was only after MULTIPLE phone calls that anyone finally came out. The A/C is out again now, and I was told—repeatedly, no less—that someone would come the SAME DAY to fix it. Unsurprisingly, no one ever showed up.
It’s honestly baffling how the A/C goes out TWICE in the span of a month, but what’s even... more absurd is how no one at the leasing office seems to care. I have been promised nearly THREE TIMES TODAY that someone would come to fix our A/C, yet here we are—still waiting.
As if that wasn’t enough, the parking lot is absolutely FILLED with leaves, to the point where I couldn’t see my parking space because it was buried. Thanks to that mess, my car ended up getting towed. I have only lived in one other apartment complex, and things like this NEVER happened there. Get it together, Somerset. This is beyond disappointing, and it’s starting to feel like you genuinely just don’t care.
Review from Apartments.com