Westbury Village Townhomes

Love this place! Everyone is so nice and helpful! Will live here again

Property is quiet, beautifully maintained.
The office staff is very helpful and the maintenance crew is unsurpassed.

But that was the cherry on top, prior to that:

 while I was living there I contracted COVID and obviously couldn't work and unemployment hadn't taken effect yet so i fell behind on a water bill payment and i was told to "borrow the money from someone"....lol. Obviously they're not obligated to care whatsoever, but that's a bit heartless.

Then, They tried to sue me over the unpaid water bill AFTER the water bill was paid. Weeks after the bill was paid, someone comes banging on my door trying... to serve me papers. I contacted the management for the property and the corporate numbers and never heard back, just for the judge to say it was already dismissed on the court date.

Finally, MONTHS after my roommates and I moved out we got a call from a collections agency saying we owed the property over $1700 less our security deposit because we "didn't give notice" that we were moving out. So the fee was broken down to $1680 as a fee for not giving notice, and a $90 reelpage bill. The funny thing is, not only did we give notice....WE GOT THE SHEET TO FILL OUT SAYING WE WERE MOVING OUT FROM THE MANAGEMENT OFFICE. We spoke with them over the phone a month prior to us moving out, and filled out a document and turned it in.

The FUNNIER thing is, NOWHERE in our lease agreement does it say anything about being charged for not giving notice. Not only does it not say anything about being charged for giving notice, it didn't even say the tenant had to be the one to give notice. It said "the tenant OR the property manager should give notice 30 days prior to moving out." So they had no justification for charging us. And we never heard anything from them at the time it supposedly happened, just from a collections agency months later.

I had my lawyer respond to the collection agency and I never heard anything else from them after that, but without the $1680 charge, the property would have owed us $410 from our security deposit which we never received back.

I don't think anything else needs to be said.  Read More

This place is for sure a hidden gem. Sherry in the leasing office is super easy to work with and will go out of her way to make sure that you get the perfect home for you. Both her and Judy are super nice and amazing to work with. I would for sure recommend this place to anyone who is looking for a wonderful place to live.

Horrible experience at move out. The Administration is not good, they are charging me for items that were in good condition when I moved out, the credit company sent me pictures that are a joke, it is not even clear the image and they want me to pay for it. Do not consider this community to live please.