The Pavilion Apartments

I stayed in a 550sqft studio for a year here. For location, building history, natural light, and amount of space for what you pay, it's great.

No control for heat or air, it's essentially just a box with fans and a switch for low-high. None of the vents around the unit actually blew air at any point. The building sets the temp, but there’s always issues with the air control. It's reached 90º in my apartment with the air running on high non stop and the windows and blinds shut. I lived on the... lowest floor and had no direct sun in my unit.

Oven never went past 250º, and only 1 burner on the stove worked. All of the dial markings and temp controls were scrubbed off before I moved in.

Constant issues with the water pressure; After a 5 minute shower, the tub fills up completely and takes about 25 minutes to drain. Tap water in the sink comes out cloudy and slightly yellow.

Elevators are almost always broken. One is down for weeks at a time and it takes about 10 minutes to catch the other one.

Maintenance takes over 2 months to fill a maintenance request, half the time they just mark it as complete without even coming to fix it. I spent 30+ days without a running air system in the middle of July. Called and filed multiple maintenance reports. Finally got a hold of someone in the leasing office when my apartment was 96º and they asked me if I filed a report before sending someone up “immediately”. Waited 3 hours before anyone showed up and then was told they must've forgotten to do routine maintenance on my unit.

Management lacks organization; no one knows what's going on in the building. Its like talking to a stranger every time you need to deal with them.

Pool is great but there’s always issues with it being closed randomly, not opening for hours, or closing early with no reasoning or warning.

Cars are broken into constantly, both on the street next to the building and in the “secure” parking lot.

Laundry room is always broken. At one point they had 10 working washers and 3 dryers that ran but took 3-4 cycles to get your clothes dry. People would literally dump your clothes out of the dryer on the floor if you didn't stay to watch. Most of the washers that did work smelled nasty like mildew and would make your clothes smell.

No system for letting people into the building remotely. You have to go down and get them from the little concierge room. Read More

I stayed here in a studio and then 1 bedroom apartment. View is the best thing place has to offer. Then elevators don't work, laundry has never been working for 20 days straight. There may be just 1-2 machine for 330 apartments. No covered parking. A very small bathroom. It seems worth in the beginning but you realize it later that you are stressed for unnecessary daily routines. Not worth.

They don’t care to fix anything. Heat and Ac don’t work, and the elevators are always down. The laundry room is down and has been for the past year. Don’t move here do yourself a favor and move somewhere else.

My husband and I lived here for about a year and a half. We had a two bedroom due to us having a ridiculous amount of stuff. The apartment was enormous, so much so that when we were looking for houses, we were constantly comparing the space to our apartment! Not many people can say that. The views of Canada and downtown Detroit from our window were fantastic. It was great for entertaining, watching fireworks, and so much more. The apartment recently renovated the laundry facilities, brought in... new appliances, and re-did the parking lots. They also created a new system for visitor parking, which was much needed due to people parking illegally. They are very attentive to the needs of the residents. Management, I found, was quite excellent. Pat was always available to chat about any concerns, rectified any issues, and went above and beyond to compensate us when our refrigerator died unexpectedly. Lisa and LaTricia in the office were also both always friendly and helpful. The door attendees were always greeting us with a smile, scanned us in if our hands were full and even held the door open for us. They also were attentive if we received a package that needed to be picked up as well. The apartment was clean, we never heard our neighbors due to the concrete walls, and any maintenance requests we had were filled within 24 hours at the longest. I would highly recommend this apartment complex. Read More

This is probably the worst living experience I've ever had. Cops have been called multiple times, cars have been broken into in the supposed "secure" parking lot, apathetic security guards, and an unprofessional management. Please stay far away.