The Rowe Apartments

People smoke weed against the lease allowance day and night. Complaints to the management but nothing is done. Be prepared to get sinus problems, asthma and coughs let alone having pets being exposed to second hand weed smoke.

The air quality is toxic. Against the lease, people smoke weed all day and night. Management has done next to nothing. The unit smells like smoke and weed almost all the time. Not a safe environment for living.

Staff kept my $200 application/admin fee despite their site explicitly saying you can rescind your app for a refund within 24-48 hours. I told their staff via email and over the phone that I wasn't interested within 24 so I was told they would issue refund.

A week later, I checked in on when I should expect the refund and they said it had been too long to issue it. Another delegate then jumped in and said they never issue refunds. Overall shady experience, I understand keeping the $50... application fee because it was processed within a couple hours, but lying about a 24-48 hr. grace period all to keep the other $150 bucks from someone is pretty pathetic. Read More

Unbelievably poor property management since Red Tail took over.

Current resident.
I will start and say the apartments are beautiful and were well maintained by the old management company and the building is clean. That is where the positives end, Red Tail Residential really lacks in customer service, all calls go through an answering service, so it's a real struggle to talk to the property manager. Another issue is the rent portal has been incorrect, with rent posting twice each and a charge for a garage space (which I do not have). I pay rent early and in... full, I do not like being accused of not paying rent! Read More