ReNew Woodland Ranch South Apartments

To start, I really enjoy the amenities offered and the apartment layout and features, but pretty much everything else leaves something to be desired. We were allowed twice to apply for apartments that were not actually available for our move-in date (despite your website and employees saying they were both actually available). We are now living in the third apartment we applied for. On our tour for this unit we were told cleaners would come through before we moved in, if they did they didn't... clean anything. We had to vacuum sawdust out of every cabinet and the shower and both toilets are stained. Our unit is supposed to have a dishwasher but it has not worked since we moved in. We noted it on our damage form and upon turning said form in we were told by the employee in the leasing office that she would send a message to maintenance about it. It is now ten (10) days later and we have not heard a single thing from anyone and the dishwasher is still broken. Read More

Services have gotten better over the years. But we have still run into snarky , rude employees in the office that do not display professionalism when dealing with tenants. Phone calls still go unanswered. When I do call and navigate the automated system, im re-directed back to the beginning. Even during open hours. If we call outside the office building and call, no answer, we can walk in seconds later and staff is literally doing nothing. We pay too much for employees lack of care , respect and... professionalism Read More

so far it has been a wonderful experience moving and living here! we have only been here for about a month but everyone in the office has been very helpful and maintenance has been great! we’ve already made use of the pool, gym, and pickleball courts!!

Good neighborhood and the amenities gym, pool, club house are decent. There is also a car wash area. The management and the service are great. The maintenance tickets are resolved pretty fast.

The moving was Very smooth and easy, I had to do complete all the required tasks then go picked up my keys. I understand it can be overwhelming for some people but you just gotta have an open mind then everything will be alright