4/14/16
Move-out Lake Forest Apartments - Muskegon, Mi
I moved out & was charged for carpet cleaning for a spot at entry. Never was I told I could get carpets cleaned on my anniversary date of move-in. I'm a clean person & that apt was probably cleanest they've ever seen. Don't expect to get your deposit back. They'll find something to charge you for. The laundry facility in bldg was horrible. Complained & nothing ever happened. Did my laundry at local laundry mat for 2 yrs. Mgmt went downhill after first yr there. Also, you get charged a... full month rent for leaving before your lease is up. I'm speckled the walls before I left & they never said thanks. Maintenance if they could would use duck tape to fix all. Winter the sidewalks didn't get shoveled in a timely manner.
Review from Apartments.com
20 People Found This Helpful
Property Manager at Lake Forest Apartments responded to this review
We’re very sorry to hear your experience living with us left you feeling this way. Your efforts to leave your apartment in good condition were greatly appreciated. We also understand your frustrations regarding the $30 charge for cleaning the spot... after you moved out. We are glad that we were able to re-lease your apartment for you after you moved out before your lease was finished so we were able to save you rent payments for the remaining months on your lease. Thank you for sharing your feedback. – Lake Forest Apartments