9/7/24
Poor management
Management claims they raise your rent continuously because they are trying to improve the grounds. However, there are weeds everywhere. Tenants leave garbage at their curb for weeks and management does nothing. Although there are signs prohibiting parallel parking, tenants continue to park making it difficult to pull out of your drive. Again management does nothing. The worst problem is the pot holes and crumbling pavement…making the complex look junky. The rent is not worth the problems.
Review from Apartments.com
Property Manager at Brickhaven Townhomes responded to this review
Hello- Thank you for sharing your feedback. We're sorry to hear that your experience at Brickhaven Townhomes has not met your expectations. We understand that concerns about the grounds, parking, and maintenance can affect your living experience, and... we want you to know that we’re addressing these matters. We recently sent reminders to the community about the trash pickup schedule and curbside disposal rules, and we are closely monitoring compliance to ensure a cleaner environment. Additionally, we will be sending another reminder regarding parking rules to help improve this situation. We truly value your input and are always here to listen and make improvements for our residents. If there's anything more you'd like to discuss or any suggestions you have, please don’t hesitate to reach out. We're here to help. Best regards, Brickhaven Townhomes Management