3/12/21
A Shout out to Ryan (Apartment Manager) at the Legacy of Alexandria
Jeez, Where do I start. After the miracle the Apartment manager (Ryan) pulled off this AM in a dire situation, I figured I had better make a review with this complex to share with everyone who is interested in Leasing here.
First of all, I have been leasing here and I am on my third lease after moving in, in 2017. Everything about this facility has been thumbs up in every way. Great Neighbors, Well-kept Units, great Maintenance, etc.
Today They really proved themselves in their true... professionalism. I work for the City of Alexandria in my profession. I had an issue as I was leaving for work this AM. Unfortunately, I could not get in to my garage where my car is parked, tapping in my electronic code today for some reason didn't work and I had to be at work at 6:00AM. So unfortunately, I hesitantly had to call Ryan, the Apartment Manager, at 5:40 AM with the bad news. Not only did he show up right away to try and to rectify the problem, but he ended up giving me a ride across town to work just so that I could be there on time. This was a true act of selflessness indeed! What's more? When I had finished up with work in the AM, He had fixed the problem with the garage door and the electronic key code by the time I got home.
This was a true testament to how Ryan and the management team goes out of their way to make this just one reason out of many to be an outstanding property to rent from. I thank you for all that you do.
Review from Apartments.com
2 People Found This Helpful