Melrose Gates Apartments

The apartments are nice... however. Management is uncaring, and difficult to work with. They refuse to give my 12 year old a key (they just installed FOB key access). He and I have different schedules so I'm stuck to choose between leaving my apartment unlocked everyday or being locked out for 3 hours everyday.

If you think you'll be having guests over think again. If I have more than 2 people over I get a noise "letter". My guests have been chased down outside for smoking a cigarette going to... their car. My niece (12 years old) was threatened to have the cops called on her because she let a door slam behind her. Just s HORRIBLE experience can't wait until my lease is up! Read More

Apartment is decent for the price. I did encounter random heater shutdowns during winter (temperature can not be controlled using thermostat). My bedroom had a leak which made it cold during high winds. Problem was partially solved.

Biggest letdowns:

1. Strong smell of weed in the hallways even though the property is "smoke-free". Stay away if you have children. They don't deserve this.
2. $70/month for non-heated garage is absurd.
3. Rodent problem. Apartments have holes.
4 . $505 damage... fees charged even though we returned the apartment as we found it.

Breakdown of these absurd charges:

Living room dirty: $25
Dining room blinds dirty: $10
Kitchen countertop dirty: $30
Oven dirty (never ever used oven): $75
Dishwasher dirty: $35 (never ever used it)
Cabinets dirty: $125 (we cleaned them pretty well)
microwave dirty: $50 (not a single stain)
Bedroom carpets dirty: $50
sink DIRTY: $30
Shower dirty: $40
Heating dirty: $20 (it was rusting when i got the apartment, i was so disgusted)
Pan left in oven: $15

Look at these charges and decide for yourself if you should rent here. I spent my entire weekend cleaning the apartment and still I got this. Don’t be fooled by the stars. Find someplace else. Read More

I have lived here for over two years now and for the most part, I have had a good experience. My move in was terrible - the apartment was not clean: garbage in the kitchen, dead bugs in the light cover above the stove, cockroaches - yes this is for real - living in the kitchen cupboards, and the floor was so dirty the bottoms of my feet turned black. I was ready to move out before I had even unpacked. Fortunately, the manager at the time (Nate), was very responsive and they took care of the pest... issue immediately and I have not had an issue since. They have been busy renovating - they installed new front and patio doors, bathroom cupboards, railings for the balconies, and a microwave over the stove since I have moved in. Management is good with communication - they provide notices before undergoing projects. Staff is friendly. Maintenance has a reasonable response time - usually within 2-3 days. You only pay for electricity ($30-40 per month for 1 BR) and wifi. Laundry on every floor, you can usually use it without having to wait - or you can go to another floor if necessary. You can hear neighbors through the walls, but it's not obnoxious. Aside from my move in debacle, my experience has been relatively positive. Read More

Calling the property is no help. They tell you to pay for things like having your door knob stuck? How can a resident be responsible for that? They close the office half days without any notice. They will say they will open the next day and decides again to not open without any type of notice.

Nate rocked. They are caring and understanding. They were there for me when no one else was. They showed me ny family and I deserved and could live beautifully. Following a tragedy they treated me like I was normal.