6/29/23
Do Not Rent at Xenia Apartments
We have been at the Xenia apartments for a year. This apartment complex was brand new. When we signed our lease, we were told that the amenities would be done in a month or two, that didn't happen, then it was October, that didn't happen, then it was January, that didn't happen. There has been no communication with the residents about the amenities since living here. The dates above were given to us when we would call to check on the status. Now our lease is up and still no amenities since... moving in last year other than last week the dog park opened.
These are amenities that we were told they would have, still are not available and are now told August which I'm sure will not happen as we have only seen people there working a handful of times. However, they are advertising them with no indication that they are not available. We would have NEVER moved in knowing that none of the amenities would be available the entire term of our lease. There isn't even an area to go outside other than your balcony.
Boutique-Style Community
Skydeck Lounge
Rooftop Sport Courts
Indoor Exercise Pool
State-of-the-Art Health Club
Luxurious Outdoor Pool with Poolside Cabanas and Inviting Sun Terrace
Electric Vehicle Charging Stations
Creative Studio
Outdoor Entertainment Lounge with Grilling Stations
Cyber Café with Wi-Fi
Manicured Gardens
Carpeted Climate-Controlled Corridors
When contacting them to express our frustrations we were told that we signed a construction addendum which states "Your use of properties amenities and services will be limited or not available" and they remind us that we paid the construction rate for our lease. Our lease is up and they have increased our rent over 20% even though there still are no amenities available. Apparently, we shouldn't have trusted what we were told. Don’t fall for their trap! Now we have been put in the situation of looking for a new apartment which we didn’t plan on doing a year later. It’s funny because they send out emails to us with a deal if we refer people to the apartment, why would we recommend this place to anyone after our experience. They don’t seem to care what position they put the tenants in. We are beyond frustrated along with many others.
Review from Apartments.com
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