2/22/25
Best of the best
In summer of 2023 my girlfriend and I were looking for an apartment in Rochester and The Brittany's 4.9 score on Google caught our attention. We decided to give it a try after reading the reviews. We lived there for 1.5 years until we relocated to another city due to job reasons, and I'm here to add a 5 star rating to this place. I think this place is not only the top apartment in Rochester but also in the top tier in the country. Things that impressed us the most are: 1) Super friendly staff 2)... Transparent pricing. Absolutely no hidden fees. Hassle free deposit return. 3) Exceptional maintenance. The townhouses are in excellent shape so there aren't many maintenance requests during our stay. Whenever something comes up they always respond very fast. We love the fireplace in the winter. Once it stopped working. Since the repair is beyond their skills they brought in external experts to fix it. Once the microwave oven and the washer machine had problems. When they found that it was not an easy and quick fix they just brought in and put up brand new ones! They treat customer satisfaction very seriously and I would say not many business can achieve their level nowadays. I highly recommend this place to anyone looking for a place to stay in Rochester.
Review from Apartments.com