2/5/25
Lived here 4 years, no problems until move out
We lived here for 4 years, from September 2020 until August 2024. We rented a 2-bedroom townhouse for our family of 3. Maintenance was good. The pool was a very nice feature. Unit was fine.
One winter, the snow was not plowed adequately for a few months, before a responsible snow removal company was hired.
Otherwise, my only major complaint is that we were charged over $500 for carpet removal upon move out. We spent several days cleaning the apartment before returning the keys and everything... was in excellent condition. The carpet was in good condition with no damage of any kind.
In Minnesota it is against the law to charge tenants for regular wear and tear of carpet. We talked to management at Woodbury Park at City Center apartments and they acknowledged that was no damage to the carpet, and that replacing carpet between tenants is their routine operating practice.
In other words, management admitting breaking the law, but refused to return the money that they stole.
It's not worth hiring a lawyer to get back the $500, but I wanted to at least warn other potential tenants. I wouldn't say don't rent there, we generally had no problem. But be advised that they will break the law and steal your money if they feel like it.
Review from Apartments.com
