11/13/17
Looking for a new place
When I moved my elderly and disabled mother in law into South park Apts I felt comfortable and at ease. The manager at the time was named Lisa. She was very kind and took time to answer questions. She even checked on my mom from time to time and picked up her rent every month because she can't drive. This month it took 4 trips during to catch some one in the office even though I went during their business hours. Brian, the manager was very rude telling me my rent as late. Well, I've been trying... to pay but the office is never open. I told him that our property manager always pick up the rent. He told me that's why she's no longer there. Since when is it wrong to go out of your way for your customer? He wasn't professional and in made me feel like I was bothering him. He told me that the office being closed is no excuse for late rent and that I would have to pay late fees in the future. It was never late before because the manager cared about her residents. I guess that's not important to this company. We're looking for somewhere else to take my mom. It IS important to us that someone cared about her. Apartments are rundown anyway. Just take your money someone else. I would not recommend this place to anyone.
Review from Apartments.com
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