The Domain at Columbia Apartments

I have been a resident of The Domain for over 3 years and absolutely love it. The staff truly cares about you and will go above and beyond to help you out. The amenities are great and maintenance is quick to complete your maintenance requests. The shuttle to campus is very convenient. I am so glad I got to spend my college years here! Many great memories and I have met my best friends living at The Domain.

The apartments are amazing! Great size and the finishings are pretty new. Management is super accommodating and everyone in the office is really kind. Maintenance is also really nice and works quickly to get service requests finished in a timely manner. The gym, theater and business center are all awesome too! Have lived at multiple other places in Columbia and couldn’t recommend the Domain more!

The windows are the worst, and that alone is worth taking off one star, there’s no enforcement on animal owners to pick up their dog poop that’s all over the place, the front desk is pretty much literally useless, the text notifications are annoying and every single time they text you they use a different number to do so, so not only are they texting alerts 10 times a day they’re using s new number every time cluttering up my text inbox for no apparent reason.
Management also said they would... cover up to 30 dollars for electricity. But it was changed and my roommate and I were never notified. Essentially they were making empty promises in order to get people to sign, which is a super shady business practice.
Along with that i requested that somebody clean the leftover animal poop (from the last tenants) and mess from my back porch, after asking them for about 2 months, with nothing done, except for empty promises made, I made a more angry/assertive call to the front, and they took care of my issue almost immediately. Which number one, shows me how much the management really don't care about the tenant, number two the front said they would send a cleaning service to clean it for me, but not only did they not, they sent in maintenance, and because I made this maintenance lady clean up and do something she didn't want to, she made a false accusatory claim against me without any proof, as a form of retaliation. I feel like I have been harassed and retaliated against because I felt like I deserved what I was owed, which was a clean apartment.
As a final note, the only thing I have had a good experience with is the bus/bus drivers. They are great people who work hard to make sure the bus is always on time, and I can always count on the bus to be there. Read More

Signed a better rate guarantee when I resigned last fall. Although there is way better rates going on right now, management told me I would not receive those rates because it’s titled a “special” and the better rate guarantee is only if the base right decreases. Essentially, I signed a piece of garbage.

The Domain is the worst place I have ever lived. Management is disorganized and will never give you a straight answer because nobody has a clue what is going on half the time. Furthermore, our utilities skyrocketed (over 10x the normal amount) during one month, and we never got a straight answer from management as to why. The maintenance staff does scheduled "inspections" every other month which is incredibly intrusive, and one person on the maintenance staff has makes repeated creepy comments... to myself and my roommates every time he does "inspections". However, if you actually submit a maintenance request, maintenance takes weeks to reply. When they finally address the issue, they do a terrible job (we sent in the same maintenance request to fix our garbage disposal three times, and every time maintenance failed to fix the problem. The disposal still does not work.

Also, the entire complex is built on a sinking foundation, so it will probably fall down in a few years anyway.

This place sucks. Do not live here. If I could give zero stars I would. Read More