Willow Creek Apartments

We have been at Willow Creek Apartments for close to 5 years now and have loved every day being here! We have started our family here so it means a ton to us. The office is always quick to respond to issues and the neighbors are super friendly. Great company to rent under!

If I could give a -5 rating I would. My experience at Willow Creek Apts in KCMO/Landmark Mgmt since the beginning of 2020 has been a nightmare. Recently, in less than 12 months my car have been broken into, stolen, the rental I had while waiting for my car to be repaired was broken into and recently my vehicle was broken into again (in an attempt to steal it because there is a TikTok video teaching how to steal Hyundai's and Kia's). Although this is a gated community (and I have informed... management that the hedge they think should suffice as a fence has huge car sized gaps in it) has not stopped people from coming in to the complex in broad daylight and smashing my window multiple times trying to steal my car. While maintenance and residents pass by multiple times as I've caught on camera. Management has no empathy or grace when these incidents happen. The very unprofessional associates in the leasing office told me to move out. Most recently they won't even answer my calls or return my voice messages. I asked if I could downsize when rent was increased and they said no. Management gave no warning to the insane increases in water and sewage bills nor did they give warning for the huge rent hikes. The water and sewage bills are more for one month than I ever paid for three months in my house in the same zip code. I reported an active water leak in the middle of the night and maintenance refused to come out. They also never came out the following day to fix the water damage. The stains are still there 6 months later. A water leak near the tub gets patch repeatedly, never fixed. If I had the cash I would be out of here now. Read More

If I could give a -5 rating I would. My experience at Willow Creek Apts in KCMO/Landmark Mgmt since the beginning of 2020 has been a nightmare. Recently, in less than 12 months my car have been broken into, stolen, the rental I had while waiting for my car to be repaired was broken into and recently my vehicle was broken into again (in an attempt to steal it because there is a TikTok video teaching how to steal Hyundai's and Kia's). Although this is a gated community (and I have informed... management that the hedge they think should suffice as a fence has huge car sized gaps in it) has not stopped people from coming in to the complex in broad daylight and smashing my window multiple times trying to steal my car. While maintenance and residents pass by multiple times as I've caught on camera. Management has no empathy or grace when these incidents happen. The very unprofessional associates in the leasing office told me to move out. Most recently they won't even answer my calls or return my voice messages. I asked if I could downsize when rent was increased and they said no. Management gave no warning to the insane increases in water and sewage bills nor did they give warning for the huge rent hikes. The water and sewage bills are more for one month than I ever paid for three months in my house in the same zip code. I reported an active water leak in the middle of the night and maintenance refused to come out. They also never came out the following day to fix the water damage. The stains are still there 6 months later. A water leak near the tub gets patch repeatedly, never fixed. If I had the cash I would be out of here now. Read More

Just moved into to a Gardens apartment and I love it here! Close to my college, a shopping plaza with Trader Joe's, Target, AMC and more! Stellar location and pair that with a spacious floor plan and reasonable rent? Fantastic! The office staff is great and Mrs. Higgs is literally the best. Did I mention they have a 10% discount off the monthly rent for preferred employers and full-time students? If you're on a budget and looking for an apartment, this is the place. If you're able to flex then... I'd say this is still a great deal but maybe find another one with an in-unit washer/dryer. Read More

The staff here is amazing and have went above and beyond to help me. Rebecca is one of the most thoughtful leasing agents I have ever worked with. 10/10 would recommend!