Heritage Apartments

I’ve been here a lot of years now! I’m proud to be here! The property boasts large rooms where you won’t find in many properties now! It’s very peaceful and quit! It’s a very safe property and community though no neighborhood is completely safe that’s just not the real world! We have the occasional fire or EMT sirens fireworks and celebrations! I feel very safe here! I walk and sit outside! I believe you’ll be pleasantly surprised by this community and complex! The staff is courteous kind and... professional of course that can be changed if you present yourself rude! They strive to keep the property maintained! Read More

At the beginning of my stay at Heritage the office staff appeared to be very nice and professional. Unfortunately, the professional behavior didn't last. During my stay the office staff displayed more than a few narcissistic tendencies and for the most part were non responsive. There was also a level of immaturity and toxic behavior displayed by different members of the staff at different times that would be disturbing/upsetting to most people. As of March 2021, all of these employees are... currently still employed at Heritage and they are the same employees that a new resident would be dealing with.

Some of the buildings are also not maintained as they should be and there may be a serious mold problem, as air quality seems to be an issue also within some of the buildings. For these reasons I don't recommend this complex to anyone.

Disclaimer: This review is just my personal opinion and my own personal experience when I was living at Heritage. As with anything you should trust your own judgement and experience. There are clearly other people that have had positive experiences at this complex. Although most of my previous neighbors shared experiences similar to my own, if you are fortunate enough not to have to deal with the office staff and you don't have any maintenance issues your stay at Heritage might not be as bad as mine was.


Read More

Theft, bad attitude with staff, outdated appliances

I lived in Heritage Apartments for a little over 7 years. I would highly recommend it to anyone looking for an apartment in St. Charles. The staff was always quick to respond and resolve maintence issues. It was also a huge perk that after the first year was up, the lease automatically changed to month-to-month with no extra charge. In seven years, my rent only went up a handful of times and not by much. The complex was quiet with plenty of parking. Heritage is a great value. You won’t regret... living there! Read More

This was a nice place to live. The only negative were all those steps. They do get very slippery with the outdoor elements in them. So be careful but besides that a great place to live.