Cottonwood Creek

We've been here for three years and have regretted every single minute of it. Maintenance is so unresponsive and useless they're more of a menace than a help. Within the first six months a giant crack appeared in the exterior wall under a window in a bedroom we use only for storage, and every time it rained we had a flood that drenched the carpet in that entire bedroom and out into the hallway beyond. When we first discovered the flood it had already saturated everything on the floor and mold… and rot had destroyed things in the closet including some big framed heirloom pictures stacked against the wall. It took management over two weeks just to respond to the maintenance request, and more than two whole months before they finally did something to repair the wall and keep the water out. And then we had to complain for another few weeks to get them to come out and cut out several feet of wall board that was crawling with black mold (toxic) instead of just painting over it. We hoped things would get better but...here we are 2.5 years later and it's still bad. And that's how it's gone ever since for the rest of the three years. Ignored maintenance requests. Refusal to do anything about obnoxious neighbors with dogs barking and howling all the time, and then there's the fact that the proper name for the complex should be Dogs**t Palace because many owners with huge dogs leave deposits all over the place and never pick them up, and nothing ever gets done about it. You would NOT want your kids playing on the ground here. As a current snapshot of what you can expect if you live here: right now we have a dishwasher that hasn't worked in over a month, a month-old ignored maintenance request, multiple other maintenance requests asking for help with a roach infestation coming in from filthy neighboring apartment (also ignored), and worst of all an AC unit with a loud buzzing electrical short circuit inside it and burning insulation smell and flickering lights in the apartment and an emergency request (we don't want to get caught on fire) we have every reason to expect will also get ignored. For the love of God if you need an apartment, look elsewhere. Read More