6/20/24
Get great insurance if you live here
We had a good run here for 10 months, though the apartments are pretty run-down and you can tell they give it the good ol' "Landlord Special" of painting over vents and electrical outlets, broken flooring, and poor insulation.
Then the sewage came. Apparently whatever construction crew they hired broke a sewage line that flooded with gravel and our apartment got flooded with sewage. We called it in immediately, they sent out someone with a wet vac who did his best but it was (literally)... throwing paper towels on pouring water. They called a plumber who could not fix the issue. They told the plumber our water line was in the basement. We don't have a basement.
We had to flee the apartment that night, and now have to stay with family. When I came back the next day, sewage was still flooding the place and was even worse than before. $4000 of furniture, completely ruined. The renter's insurance they offer is a joke. Nothing is covered since it wasn't the tenants who caused it. If WE had broken the sewer line, we would have been covered.
The options given to us were to move to another apartment (their maintenance team would move our things out of the apartment, but not help us move anything in), stay in the apartment while they fixed it (apartment is not safe to live in) or break our lease for free (the obvious choice). It was nice of them to break the lease I guess, but now we are out $4k, almost everything we own, and told to kick rocks. The apartment is listed on the website now, available in 2 weeks (1253BO). No idea how they plan to get it ready to rent in 2 weeks, as the floors and walls were soaking in sewage for at least 48 hours and need to be gutted.
Our neighbors had it even worse as according to them, they were out of town and nobody bothered to call them to let them know. They just came home to everything ruined.
So, unless you enjoy having your home and your family heirlooms destroyed due to incompetency with no recourse, I would STRONGLY stay away.
Review from Apartments.com
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