Fondren Hill Apartments

I've lived here for a year. 6-8 property managers have been hired and fired. Their accounting department regularly harasses you for rent you've already paid. At best, it takes weeks for maintenance to replace a hot water heater element. It's so poorly built, you could drop a marble on the floor and it would never stop rolling. Rent should be $300 a month based on quality alone but it's across the street from UMMC. They are actually raising rent soon. They have made zero improvement to... justify why other than the market allows it.
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During my one year of residence here, I have so many maintenance issues, most of which can be attributed to how old these apartments are. But because of how regularly the management and maintenance are replaced here, maintenance requests usually take months to be addressed, if at all. I've had 2 major water outages and a power outage within a year of living here. Because of how old the water pipes are, we get the occasional whiff of sewage through the walls. Since we live on the first floor, we... get to hear every heavy footstep through the ceiling thanks to how ultra thin the ceilings are. As a student at UMMC, I chose this apartment for its convenient location and low price. But if I could do it over again, I'd gladly pay an extra $100/month to live without the regular maintenance issues and overall utility struggle. Read More

I been staying here for the last 2 years. Now that Serena is no longer with them, the new management is much better, and Ms. Jacqueline in the office is much more professional. Demetrius and the matinence team are really professional are very friendly matinence workers, and takes care of everything in a timely manner. So glad that I didn't move.

I am so thrilled with my decision to move to Fondren Hill !! The staff is so incredibly friendly and helpful. The maintenance staff responds to requests very quickly. I have plenty of room for all my furniture. There's lots of storage and closet space. The apartment was extremely clean when I moved in. I am very pleased with my experience in Fondren Hill so far.

The apartment complex is a disaster!!
Irresponsible Realtors and horrible management.
We have been living here for about 2 years. For the first 1 year everything was great with the previous management (state street group). However, since the day the apartment has been taken over by Chasseur Realty Investors, the management has been so horrible. Some problems we faced:
Rat problem: Since October 2019, we had a few rats coming into our house, making holes and noises in our apartment. We... complained about it, and they kept on saying that they are going to send pest control to our house, but nobody came for a long time. They made innumerable holes to the walls, doors, floors, closets, etc. They even ate our food and stocks; it's like hundreds of dollar’s worth of food. We sent so many emails and even went so many times to their office to complain, but they were least concerned. We had to throw away the rat poop, We even had to kill the rats ourselves using traps, throw the rat corpse and wipe the blood. It was really so disgusting, and we received no help from the management. Even after that they never came to at least patch up the holes that were made by the rats.
2.False promises:after the new manager came, we requested for a new unit with the current price of the rent. They agreed to that and told us that the new unit would be ready by next week. Just the day before we were about to move in to the new unit, they told us that they cannot assign us the new unit with the old price and we have to pay the increased rent. We were so frustrated with this, but we couldn't do anything.
3.Roof leak: Since a few months we have been having roof leak issues. It was the dirty water leaking from the dishwasher of the apartment that was above the room. We complained, and they sent someone to fix it. However, they temporarily fixed it, coz the roof leak happened again after a few days.
We have been literally begging for the service which is their duty to provide. And yet, the management has been so irresponsible that they don't respond to our concerns. They are treating us as if we are living here free. Even after paying such high rent, we are not receiving the service we deserve. With all the issues we had we have been living in a very unhygienic household for a long time, and yet we could not do anything about it coz we are bound by a lease for one year. This management has treated us really badly. We DO NOT RECOMMEND anybody to ever come and live in this apartment. Read More